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Our core purpose is to provide your energy in a reliable and sustainable way. To help us achieve this we have a set of core values which are very important to us. And, because they are always in our mind and continually challenging us to be better, they’re the very things that have shaped our credentials. The things that make us proud. And the things that make our values real.
Supporting our SAFETY value - we believe all accidents are preventable, so we do everything safely and responsibly or not at all.
We provide bespoke safety information for a number of groups in communities across the UK that may come into contact with electricity and gas in their daily professions and lives. Everyone from emergency services like the fire brigade, police and ambulance services to farmers and agricultural workers, caravanners and campers.
Supporting our SERVICE value – we give our customers service we are proud of and make commitments that we deliver.
We recognise that top quality customer service and staff who understand the complexities of the energy market are important. That’s why our people are committed to doing the best job they possibly can to make sure the service you receive is the best they can offer. This approach seems to work and our customers seem to like it. So much so that we’ve picked up a few awards along the way including Best for Customer Service from uSwitch eight times in a row.
Supporting our EFFICIENCY value – we keep things simple, do the work that adds value and avoid wasting money, materials, energy or time.
Energy efficiency isn’t rocket science and making small differences to your home and lifestyle make a massive difference to your bank balance. However, there are lots of energy saving options to choose from and our team of experts are on hand to help.
Supporting our SUSTAINABILITY value – we operate ethically, taking the long term view to achieve growth while safeguarding the environment.We don’t just talk about helping the environment – we make good on our word. We make more energy from wind and water than any other energy company in the UK.# In a joint venture partnership with RWE npower renewables, we are currently developing Greater Gabbard, the world's largest offshore windfarm under construction.
Supporting our TEAMWORK value – we support and value our colleagues and enjoy working together as a team in an open and honest way.
We are a major employer in many communities across the UK. And, we offer a range of development programmes suited to the needs of school leavers, trainees, trainee engineers, graduates and apprentices.
** SSE is a trading name of SSE Energy Supply Limited, voted Best for Customer Service every year since 2006 in the uSwitch Customer Satisfaction Reports.# "We" means the SSE Group, of which SSE Energy Supply Ltd and SSE Generation Ltd are members. SSE Generation Ltd generates more renewable electricity than any other energy company in the UK.Based on installed capacity - see SSE Annual Report 2012 (May 2012) and Digest of United Kingdom Energy Statistics.
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Scottish Hydro is a trading name of:
SSE Energy Supply Limited Registered in England & Wales No. 03757502 (Supply of Electricity, Home Phone, Broadband and Feed in Tariffs);
Southern Electric Gas Limited Registered in England & Wales No. 02716495 (Supply of Gas);
SSE Water Limited Registered in England & Wales No. 06021063 (Supply of Water);
SSE Home Services Limited Registered in Scotland No. SC292102 (Heating & Wiring, Shield Care & Servicing, Gas Installations, Renewable Heating & Eco);
SSE Energy Solutions Limited Registered in Scotland No. SC386054(Energy Efficiency Installations & Insulation Products);
SSE Green Deal Provider Limited Registered in Scotland No. SC432920(Green Deal scheme)
All members of the SSE Group
VAT registration number 553 7696 03
The Registered Office of SSE Energy Supply Limited, Southern Electric Gas Limited and SSE Water Limited is 55 Vastern Road Reading Berkshire RG1 8BU
The Registered Office of SSE Home Services Limited, SSE Energy Solutions Limited and SSE Green Deal Provider Limited is Inveralmond House 200 Dunkeld Road Perth PH1 3AQ