Benefits of an online account

With an online account you can access and update your accounts any time, anywhere. It’s simple - all you need is access to the internet. You’ll be able to:

 Submit your meter readings and get an instant up to date balance 

 View your account and payment history 

 Make secure payments on your account 

 Go paperless and save 1% off your energy†

 Talk to our experts via our live webchat service

 Receive email notifications to let you know your bill is due

 Update your details and tell us if you're moving home 

 View your purchases from our online shop 

_{^†To qualify you must have a gas or electricity account with us, be paying by monthly Direct Debit and have paperless billing. The following tariffs are excluded: Standard Energy Online, energyplus Care, Go Direct (all variants), Price Fix (all variants except Price Fix 5, 6 and 7), betterplan, betterplan plus, M&S Energy, easywarm, Woolwich Domestic Heat, EDN, NSPCC, Severn Trent, Avios Energy, oplan, EBICO customers and all prepayment meter customers.}