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Our iplan software lets your computer talk to your Onzo display. Putting it on your computer means that you can plug in the Onzo display and send us the information stored on it. It’ll also make sure that your display has the most up to date prices.
Follow these steps to download and install your iplan software:
Once installed, the iplan icon should show on your computer desktop. If you don’t see the icon, phone our iplan support helpline and we’ll be happy to help.
When your computer and Onzo display talk to each other it’s called syncing. The information from your Onzo display is sent to your computer, which then sends it to your online account through the internet. It’s this that lets you track your energy use online.To start syncing, all you need to do is:
Whenever you’re sending energy information from your Onzo display to your computer, we’ll ask you to choose your electricity account.
4. When prompted, click ‘CONFIRM’ next to your electricity account
Doing this regularly will make sure that the information on your iplan account is up to date and personal to you.
If you have any questions about iplan, you can speak to one of our expert advisers on 0800 980 8754*.
Find answers to the most common questions our customers ask us.
Visit the FAQs
Scottish Hydro is a trading name of:
SSE Energy Supply Limited Registered in England & Wales No. 03757502 (Supply of Electricity, Home Phone, Broadband and Feed in Tariffs);
Southern Electric Gas Limited Registered in England & Wales No. 02716495 (Supply of Gas);
SSE Water Limited Registered in England & Wales No. 06021063 (Supply of Water);
SSE Home Services Limited Registered in Scotland No. SC292102 (Heating & Wiring, Shield Care & Servicing, Heating & Electrical Installations, Renewable Heating & Eco);
SSE Energy Solutions Limited Registered in Scotland No. SC386054(Energy Efficiency Installations & Insulation Products);
SSE Green Deal Provider Limited Registered in Scotland No. SC432920(Green Deal scheme)
All members of the SSE Group
The Registered Office of SSE Energy Supply Limited, Southern Electric Gas Limited and SSE Water Limited is 55 Vastern Road Reading Berkshire RG1 8BU
The Registered Office of SSE Home Services Limited, SSE Energy Solutions Limited and SSE Green Deal Provider Limited is Inveralmond House 200 Dunkeld Road Perth PH1 3AQ