Go to content
Home »Help and advice »Smart meters »
Our website is automatically set to 'Allow Cookies' as this ensures the best possible experience.
All homes in Britain will have their gas and electricity meters replaced by smart meters as part of Government plans over the next few years.
Smart meters measure your home energy use by taking meter readings up to every half hour and sending them to us automatically.^
We're rolling out smart meters to all our customers over the next few years. We'll write to you with more information when we're ready to install your smart meter.
When we install a smart meter in your home we’ll also give you a smart energy monitor. The monitor is wirelessly connected to your smart meter(s) and shows how much energy you're using.
Find out more about smart energy monitors.
If you have any questions about smart meters, you want to tell us you are interested in having one or even if you want to tell us you wish to opt out of having a smart meter fitted, then please use our online form.
Manage your account online 24/7.
Find the answers to the most commonly asked questions about Smart meters.
Visit the FAQs
Email: firstname.lastname@example.orgPhone: 0800 975 8762º
We are a signatory of the Smart Metering Installation Code of Practice (SMICoP) and we also adhere to a Data and Privacy Charter. PDF file: SMICoP (967KB)
PDF file: Data Charter (305KB)
SSE and Scottish Hydro are trading names of: SSE Energy Supply Limited Registered in England & Wales No. 03757502 (Supply of Electricity, Home Phone, Broadband & Feed in Tariffs); Southern Electric Gas Limited Registered in England & Wales No. 02716495 (Supply of Gas); SSE Water Limited Registered in England & Wales No. 06021063 (Supply of Water); SSE Home Services Limited Registered in Scotland No. SC292102 (Heating & Wiring, Shield Care & Servicing, Gas Installations & Eco);SSE Energy Solutions Limited Registered in Scotland No. SC386054 (Energy Efficiency Installations & Insulation Products);
SSE Green Deal Provider Limited Registered in Scotland No. SC432920 (Green Deal Scheme); SSE Retail Limited Registered in Scotland No. SC213458 (Retail Appliances) All members of the SSE Group
The Registered Office of SSE Energy Supply Limited, Southern Electric Gas Limited & SSE Water Limited is 55 Vastern Road Reading Berkshire RG1 8BU
The Registered Office of SSE Home Services Limited, SSE Energy Solutions Limited, SSE Green Deal Provider Limited & SSE Retail Limited is Inveralmond House 200 Dunkeld Road Perth PH1 3AQ
SSE Energy Supply Limited, SSE Water Limited, SSE Home Services Limited, SSE Green Deal Provider Limited and SSE Retail Limited are all authorised and regulated by the Financial Conduct Authority for certain consumer credit activities.