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We understand there may be times when you find it difficult to pay for your energy bills.
The Warm Home Discount scheme is designed to help vulnerable customers on a low income through a rebate which is credited to the electricity account.
Unfortunately, due to the high volume of applications we've received, the Warm Home Discount scheme is now closed to any further applications.
Details of eligibility criteria for the Warm Home Discount rebate and an application form will be available here from Spring 2013, once the Warm Home Discount scheme re-opens.
We've got lots of other ways you can save money, such as changing the way you pay to monthly Direct Debit and signing up to paperless billing. We can also carry out a tariff check to ensure that you are on the best tariff and can provide you with energy saving tips and advice on energy saving measures. Green Deal can help you get energy saving measures installed without large, upfront costs. If you're a pensioner or on a low-income, you may be able to get some measures installed for free with the Energy Company Obligation (ECO).
Cold Weather Payments are made by the Government to households in receipt of qualifying benefits during periods of very cold weather. These payments are to help with the extra heating costs if the average temperature where you live is recorded as 0°C or below for seven days in a row. Eligible households will get £25 for each seven day period between 1 November and 31 March, paid in the same way as their normal benefits.
For winter 2013/14, people born on or before 5th January 1952 will be eligible to receive a Winter Fuel Payment from the Government. The amount you will receive depends on your circumstances, but will be between £100 - £300.
Please note: If you have a Green Deal agreement in place, any prices or discounts quoted do not include your Green Deal payments.
If you need help or have a question that we haven't answered here, please call us on 0800 300 111*
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Scottish Hydro is a trading name of:
SSE Energy Supply Limited Registered in England & Wales No. 03757502 (Supply of Electricity, Home Phone, Broadband and Feed in Tariffs);
Southern Electric Gas Limited Registered in England & Wales No. 02716495 (Supply of Gas);
SSE Water Limited Registered in England & Wales No. 06021063 (Supply of Water);
SSE Home Services Limited Registered in Scotland No. SC292102 (Heating & Wiring, Shield Care & Servicing, Heating & Electrical Installations, Renewable Heating & Eco);
SSE Energy Solutions Limited Registered in Scotland No. SC386054(Energy Efficiency Installations & Insulation Products);
SSE Green Deal Provider Limited Registered in Scotland No. SC432920(Green Deal scheme)
All members of the SSE Group
The Registered Office of SSE Energy Supply Limited, Southern Electric Gas Limited and SSE Water Limited is 55 Vastern Road Reading Berkshire RG1 8BU
The Registered Office of SSE Home Services Limited, SSE Energy Solutions Limited and SSE Green Deal Provider Limited is Inveralmond House 200 Dunkeld Road Perth PH1 3AQ