Your Meter (New)

There is a substance like black tar leaking from my electricity meter. What should I do?

If the substance is hot and has a strange smell, you need to contact our Emergencyline immediately on 0800 300 999.

If Scottish Hydro Electric is not your local network operator, click here for our list of emergency phone numbers.

If it is cold and there is no smell, phone our Enquiryline on 0845 300 2141. They will pass your details on to our engineers who will contact you to make an appointment to change the fuse.

If Scottish Hydro Electric is not your local network operator, phone us on 0845 300 2141. Our advisers will take your details and pass them to your local network operator who will contact you to discuss the work.

Help