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    Save with Direct Debit

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    If you’re looking for a payment method that’s simple to use, helps you budget and saves you money, Monthly Direct Debit could be for you.

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    What are the benefits of Monthly Direct Debit

    There are many benefits to paying by Monthly Direct Debit including a 5% discount.

    • We’ll give you a 5% discount off your unit price
    • You can spread the cost evenly throughout the year
    • It’s easy to manage
    • You choose the payment date
    • It’s so simple and easy to budget – which means it’s the most popular choice of payment with our customers
    • It’s quick and easy to set up. All you need is your bank account number and sort code. 

    How does Monthly Direct Debit work?

    We base your monthly payments on the amount of energy you have used over the last 12 months.

    We take what you’ve used in spring, summer, autumn and winter and average it out so that you pay a set monthly figure to cover you all year round.

    Not been with us for over a year? Don’t worry, just contact us and one of our expert advisers will be happy to suggest a figure based on your lifestyle and the size of your property.

    How do we review your payments?

    We'll review your account at least once a year to make sure you’re not paying too much or too little.

    However you’ll still get regular statements so you can keep an eye on how much you’re using.

    It’s important we have accurate meter readings to help us ensure you’re paying the right amount for your energy. To check your meter readings are right, please check your statement. If the meter reading is estimated and you’d like to give us your reading, you can provide them online or give us a call on our 24-hour Meterline - 0800 220 995.

    How do I set up a Monthly Direct Debit?

    It’s so easy to set up a Direct Debit and you can relax in the knowledge your bills are being taken care of. 

    To set up a Direct Debit, phone us on 0845 0713 954*

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