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  • Different meter types

  • We've put together some information on the most common meter types and the homes they are best suited to. You can also find out how to read your meter and how to let us know your meter reading. Accurate meter readings help to ensure you only pay for what you use.

    Please be aware that any 'off peak' times will vary depending on where you live and the type of meter that you have. Some meters will automatically adjust themselves when the clocks go back or forwards, meaning that any appliances you have set on timers won't need to change. Other meters won't change automatically, so you'll need to manually adjust the timers on your appliances by an hour instead.

    If you have any questions about your meter or how it works, please contact us and we'll be happy to help.

  • If you have gas or oil-fired central heating

    What is Domestic Standard?

    Domestic Standard meters are ideal if your home has gas or oil-fired heating. The meter records all the electricity you’ve used at a single rate. They’re also available as a pay as you go meter 

    What is Evening and Weekend?

    Evening and Weekend meters are ideal if you’re out most of the week during the daytime.

    These meters have two readings; one for day and one for night. Energy used between 7:30pm to 7:30am Monday to Friday and from 7:30pm on Friday to 7:30am on Monday is cheaper than energy used during the day.

    It’s only available in some areas.

  • If you have all electric heating

    What is Domestic Economy?

    Domestic Economy meters are ideal if your home has electric heating. Ideally, they’re used with storage heaters and water immersion heating.

    These meters have two readings, a ‘day ‘or ‘normal’ reading and a ‘night’ or ‘low’ reading.

    The specific day and night periods on an Economy 7 meter vary between different regions and at different times of year. Usually the night usage is recorded between 11:30pm and 6:30am in the winter and 12:30am to 7:30am in the summer. Some regions use radio teleswitching to vary the timing. This uses data superimposed on the 198 kHz BBC Radio 4 long-wave signal.

    To find out the specific times for your meter, please contact us. 

    Storage heaters usually charge automatically during the ‘night’ or ‘low’ usage times, which means you can use timers for things like dishwashers and tumble dryers. They’re also available as a pay as you go meter.

    What is Total Heating, Total Control (THTC)?

    Total Heating, Total Control meters, or THTC for short, are great for your home if it has electric central heating and you’re at home most of the day. They’re only available in certain areas of Scotland.

    To make the most of this meter, storage heating needs to account for at least 60% of the way you heat your home - it has to be the way you heat the main parts of your home. The main way of heating your water will also need to be done electrically, which will again be on your low price. All your other electrical usage will then be recorded on a different meter.

    You'll get between five and twelve hours a day from your storage heating. We find out the best times to put it on for you by regularly checking the weather forecast. This means that you’ll have heat when you need it most, without having to worry.

    If you have any more questions about your meter, then contact us and we'll be happy to help.

    What is Storage Heating Control (SHC)?

    Storage Heating Control (or SHC) meters are designed to be that extra boost you might need by running alongside your regular heating, whether that’s electric or gas. They’re only available in certain areas of Scotland.

    You get eight hours of low cost heating include a minimum of three hours between 10pm and 10am and then a minimum of two hours between 10am and 10pm. SHC is ideal if you have one or two rooms, for example, that use storage heaters, but the rest of your home has gas central heating. The rest of your usage will go through a different meter.

    If you have any more questions about your meter, please contact us. We can have a chat about it and find out.

  • If you have a different type of meter

    What if I have a different kind of meter?

    You may have an older meter type which we haven’t mentioned here. A lot of these older meters have their own tariffs or plans which were created just for that type of meter. Most of these older meter types involve more than one meter; one to record your general electricity usage and another to record your heating.

    These meters aren’t available if you’re a new customer, but we still honour these ‘preserved’ meter plans if the meters are already in place in your home.

    If you’re not sure what type of meter or plan you have, then contact us and we’ll let you know.

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