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Our credit meters give you more choice with the different tariffs that are available. And you can get our biggest discount when you pay your bills by monthly Direct Debit and choose paperless billing.
But we also have a range of other ways for you to pay, so you’re bound to find something to suit you.
Arranging a meter change is simple – just contact us and we’ll be happy to help.
We want to make sure a credit meter is suitable for you before arranging an appointment. So we’ll probably carry out a few checks, such as checking your payment history.
If you’d like us to remove your pay as you go meter, we’ll charge you £52 for the work involved.
There are some instances where we’d do the work for free. If you’ve just moved into a new home with a pay as you go meter, we’d expect you to keep that meter. However, if you’d like to remove it and were supplied by us with a credit meter at your previous home, we’d consider your payment history before making a decision.
We’ll also ask you to set up a monthly Direct Debit to pay your bills on your new credit meter, so please have your bank details ready when you contact us.
If you’ve got a token or Smart Card meter, you could be paying older and lower prices, until it’s adjusted by us. And you’d be expected to pay the new prices from the price change date, not the date that your meter is adjusted. If your meter hasn’t been manually adjusted for a long time, you could also see quite a jump in the prices you pay for electricity.
To avoid problems in the future, we’re replacing all token and Smart Card meters with modern key meters. These meters are more reliable, easier to use and are updated electronically when prices change. To support this change, you can charge your new key at over 19,000 PayPoint sites across the UK or at your local Post Office.
If you’ve got a token or Smart Card meter, please contact us and we’ll arrange an appointment to install a new key meter for you free of charge.
Electricity: 0800 980 0415Gas: 0800 980 0428Moving home: 0800 980 2481
Find out where to buy credit to top up your pay as you go meterPayPoint finderPost Office finder
Take a look at our pay as you go information.This link opens a PDF (95KB).
Learn about your meter
Scottish Hydro is a trading name of:
SSE Energy Supply Limited Registered in England & Wales No. 03757502 (Supply of Electricity, Home Phone, Broadband and Feed in Tariffs);
Southern Electric Gas Limited Registered in England & Wales No. 02716495 (Supply of Gas);
SSE Water Limited Registered in England & Wales No. 06021063 (Supply of Water);
SSE Home Services Limited Registered in Scotland No. SC292102 (Heating & Wiring, Shield Care & Servicing, Heating & Electrical Installations, Renewable Heating & Eco);
SSE Energy Solutions Limited Registered in Scotland No. SC386054(Energy Efficiency Installations & Insulation Products);
SSE Green Deal Provider Limited Registered in Scotland No. SC432920(Green Deal scheme)
All members of the SSE Group
The Registered Office of SSE Energy Supply Limited, Southern Electric Gas Limited and SSE Water Limited is 55 Vastern Road Reading Berkshire RG1 8BU
The Registered Office of SSE Home Services Limited, SSE Energy Solutions Limited and SSE Green Deal Provider Limited is Inveralmond House 200 Dunkeld Road Perth PH1 3AQ