The Codes of Practice are in PDF format and therefore you will need Adobe Acrobat Reader 3.01 or greater installed to view. To download a document please click on the relevant title below.
PDF File: Phone Service Code of Practice (calls and line rental) (104KB)
PDF File: Calls Only Phone Service Code of Practice (84KB)
PDF File: Code of Practice for the Sales and Marketing of Fixed Line Telephone Services (73KB)